What is included in a Charm Bar Kit?
Each Charm Bar Kit includes a curated selection of charms along with the tools and materials needed to build bracelets, necklaces, or bag charms, depending on the kit. Exact contents (number of charms, chains, tools, and any tray or display components) vary by kit and guest count -- full details are listed on each product page.
How do I choose my options?
Most kits let you select a guest count, charm quantity, or kit size directly on the product page. Many listings also include a "Select Charm Theme" option so you can choose the color palette and style of charms included.
How do I submit charm numbers where personalization is offered?
On products that offer numbered charm selection, you'll see a field on the product page such as "Enter Your Charm Numbers." Enter the numbers of the specific charms you'd like, separated by commas or dashes (for example: 1, 3, 5, 7). If a charm number should be repeated, note that too (for example: 45 (10x)). Please double-check your numbers before adding to cart -- kits are prepared based on exactly what's entered.
How long does processing and shipping take?
Charm bar party kits are processed in 1–3 business days. For other products, most orders are prepared within 2–5 business days unless a different processing time is stated on the product page. After processing, U.S. shipping transit is 3–5 business days with Standard shipping or 1–2 business days with Express shipping, depending on package weight. Delivery dates are estimates and may be affected by carrier delays. If you need your order for a specific event date, please contact us before ordering so we can help you check the timing.
Do you ship outside the United States?
We currently ship to addresses within the United States only.
Will I be charged customs or import fees on delivery?
Ships from the USA -- there are no customs or import fees on U.S. orders.
What is your returns and exchanges policy?
Our products are made to order, so we're unable to accept returns or exchanges for change of mind. If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos, and we'll help with a replacement or another appropriate solution. See our full Refund Policy for details.
Can I change or cancel my order after placing it?
You can request a cancellation within 2 hours of placing your order -- contact us through our Contact page with your order number. After that window, your order will likely already be in preparation and we may not be able to make changes.
How do I contact you?
You can reach us anytime using the contact form on our Contact page, or by emailing us directly at mirajewelryc@gmail.com.